Finory

1. Introduction

Finory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on iOS and Android platforms.

Important: By using our App, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use this App.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our App, and information from third parties.

Personal Information

• Name and email address
• Account credentials
• Profile information
• Communication preferences
• Support inquiries

Device Information

• Device type and model
• Operating system version
• Unique device identifiers
• IP address and location data
• App usage statistics

Usage and Analytics Data

• App features used and frequency of use
• Session duration and frequency
• Crash reports and error logs
• Performance metrics
• User interaction patterns

3. How We Use Your Information

We use the information we collect for various purposes, including to provide, maintain, and improve our services.

Service Provision

• Account creation and management
• App functionality delivery
• Subscription processing
• Customer support

Improvement

• App performance optimization
• Feature development
• Bug fixes and updates
• User experience enhancement

Communication

• Service notifications
• Marketing communications
• Policy updates
• Security alerts

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

We may share your information with:

• Service Providers: Third-party companies that help us operate our App (analytics, payment processing, cloud storage)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of Finory, our users, or others

We will NEVER:

• Sell your personal information to advertisers
• Share your data for marketing purposes without consent
• Provide access to your account to unauthorized parties

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Encryption in transit and at rest
• Secure authentication systems
• Regular security audits
• Access controls and monitoring

Organizational Measures

• Employee training and access limits
• Data handling procedures
• Incident response protocols
• Regular policy reviews

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

Your Rights Include:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request limitation of processing

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods:

• Account Data: Until account deletion or 3 years of inactivity
• Usage Analytics: Up to 2 years for service improvement
• Support Records: Up to 3 years for quality assurance
• Financial Records: As required by applicable law (typically 7 years)

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Transfer Safeguards

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Your explicit consent where required

9. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services

Our App may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services.

Third-Party Services We Use:

• Analytics providers (for app performance)
• Payment processors (for subscriptions)
• Cloud storage services (for data backup)
• Customer support platforms

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Finory - Privacy Team

Email: hello@finory.co

Support: support@finory.co

Address: Pristina, Kosovo

Response Time: We aim to respond to privacy inquiries within 30 days.